Frequently Asked Questions

Get answers to common questions about PlainSpeak Health and our medical report translation service.

What types of reports can I upload?

How long does it take to get my summary?

Is this medical advice?

Do you store my information?

Is PlainSpeak HIPAA compliant?

How much does PlainSpeak cost?

Who created PlainSpeak?

Can I share my summary with my doctor?

What if I want my data deleted?

Still Have Questions?

Can't find what you're looking for? Our support team is here to help you understand how PlainSpeak can work for your specific needs.

Quick Tips for Best Results

+ Upload Quality

For best results, copy and paste the text directly from your patient portal or doctor's report. The clearer the text, the better your plain English explanation will be. Image and PDF upload coming soon.

+ Multiple Reports

You can upload multiple related reports for a more comprehensive understanding of your health picture.

+ Complete Reports

Include all pages of your report, including reference ranges and footnotes, for the most comprehensive translation.

+ Follow Up

Always discuss your translated reports with your healthcare provider to ensure you fully understand your health status and next steps.

Understand your medical records in plain English. Professional healthcare document translation made simple.

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